Iselin, New Jersey, United States
Full Time
Summary
• Defined and owned a multi-year product strategy and roadmap for 20+ enterprise applications supporting Sales, Operations, Finance, and Field Services, used by 3,000+ internal users, directly enabling Trinity Solar’s growth from ~$700M to $2.1B in annual revenue. • Unified 15+ disconnected tools into the oneSERIES platform ecosystem, establishing a standardized product operating model (requirements, metrics, planning cadences, and shared UX patterns) that improved delivery predictability and reduced duplicate engineering effort across teams. • Delivered major re-platforming and modernization initiatives, replacing legacy manual processes with streamlined digital experiences that reduced operational cycle times by 30 to 50% across quoting, design, and installation workflows. • Partnered with Engineering and cross-functional leaders to ship secure, resilient, cloud-ready products at scale, reducing system downtime, improving SLA adherence, and increasing platform reliability to support peak periods of 2,000+ daily transactions. • Built a data-driven discovery engine that incorporated user interviews, field observations, analytics, and VOC insights directly influencing roadmap priorities and increasing adoption of redesigned workflows by 40%+ within six months. • Drove portfolio rationalization across custom applications, using data and operational metrics to prioritize investment, deprecate redundant tools, and reallocate resources to the highest-impact initiatives. • Led end-to-end delivery of large-scale programs spanning integrations, vendors, security, and regulatory initiatives, managing multi-million-dollar annual budgets and improving on-time delivery of strategic commitments from ~60% to 95%. • Championed UX/UI modernization across quoting, design, and installation workflows, introducing shared design standards that reduced new-hire training time by 35% and drove 40%+ adoption of redesigned experiences within six months. • Partnered with Sales, Marketing, Finance, and Customer Success to align product capabilities with GTM strategy, enable field teams, improve competitive positioning, and support adoption of new product offerings. • Built and scaled Product, Design, and Business Technology teams (25+ direct, 125+ indirect reports across Product, UX, BA, and Engineering), defining career paths, coaching frameworks, and decision standards that materially improved product quality and execution velocity. • Modernized analytics and reporting by introducing AI-enabled insights, automated scoring, intelligent routing, and operational dashboards, reducing manual reporting labor by hundreds of hours per month and improving leadership visibility into KPIs.